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Privacy Notice 

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Manor Farm Experiences | Learning Barn on Manor Farm
Lower Kingswood, Surrey • Draft for review: October 2026 Approved 20.10.26

This notice explains what personal information we collect, why we use it, who we may share it with, and your rights. It applies to families, children and young people, referring professionals, customers and visitors using our farm, education and animal experience services or website.

1 Who is responsible for your information?

Manor Farm Experiences and Learning Barn on Manor Farm offer different services through the same website. Each is responsible for information it uses for its own services. We may share information between the services when necessary to arrange joint activities, support a child or safeguard their welfare.

Manor Farm Experiences: manorfarmexperiences@gmail.com | 07544 858988
Learning Barn on Manor Farm: manorfarmlearning@gmail.com | 07734 348245

Both are based in Lower Kingswood, Surrey. A postal contact address is available on request.

2 What information do we collect?

Depending on the service, we may collect:

  • Names, contact details, addresses, emergency contacts, ages and booking information for children, parents, carers and customers.

  • School, local authority or referral information, attendance, learning goals, session observations and progress reports.

  • Information needed for safe participation, including allergies, disabilities, SEND, medical needs, behavioural support, care plans, incidents and safeguarding concerns.

  • Payment and invoice records, permissions, correspondence and any photographs or videos authorised for use.

  • Website enquiries and technical information collected by our website provider, such as device, browser and cookie data.

We normally receive information from parents, carers or customers. Where relevant, it may also come from schools, local authorities, professionals or authorised referrers. We only request information reasonably needed for the service.

3 Why do we use it, and what is the legal basis?

Under UK GDPR, we use personal information for these purposes:

Enquiries, bookings and delivery of sessions
Contract, or legitimate interests in responding to enquiries and running suitable activities.

Planning support, keeping attendance and session records, reporting progress to families or commissioners
Legitimate interests in delivering and reviewing education and support; contract or legal obligation where applicable.

Health and safety, emergencies, safeguarding, incidents and complaints
Legitimate interests in protecting participants; legal obligation where applicable; vital interests in a life-threatening emergency.

Invoices, payments and business records
Contract and legal obligation (including tax and accounting requirements).

Promotional photographs/videos or optional marketing
Consent where required. Permissions may be withdrawn for future use.

 

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07544 858988

LICENCE NUMBER 21/00668/AWEX

Pre bookings only- please contact us to book

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